At Budget Las Vegas we are committed to providing exceptional customer service and would like to know how well we are doing.  To help us maintain our high standards, your candid feedback is critical to our focus on our continuous improvement. We value your opinion and would appreciate a moment of your time to fill out this quick survey. 

On a scale of 1 to 7, where 1 is Very Dissatisfied and 7 being Very Satisfied, please rate us on the following:

Name:

Contact Number:

Service you received from counter staff:

  7 6 5 4 3 2 1

Comments:

Service you received from return staff:

  7 6 5 4 3 2 1

Comments:

Service you received from guard gate staff:

  7 6 5 4 3 2 1

Comments:

Overall service experience:

   7 6 5 4 3 2 1

Comments:

How would you rate the cleanliness of your vehicle?

  7 6 5 4 3 2 1

Comments:

How would you rate the overall value of your rental?

   7 6 5 4 3 2 1

Comments:

Average:

What suggestions can you give us that would help us improve on our overall customer service satisfaction? Please feel free to include additional pages if necessary:

Sincerely,
Budget Las Vegas Customer Service Team